Photos that don't sell
Phone-shot, inconsistent images that customers scroll straight past.
Restaurant delivery, managed & scaled
More orders. Bigger tickets.
More orders. Bigger tickets.
Real profit.
Mac&Mad runs and scales delivery for ambitious restaurant brands — menu, photography, ads, ratings and reporting. You run the kitchen. We run the numbers.
4.8 avg client store rating
200+ restaurant brands scaled
Trusted by restaurant brands nationwide — from single stores to growing chains
Saffron House✦Bao Bar✦The Char Room✦Ember & Oak✦Nasi Lemak Co.✦Wok Republic✦Daily Brew✦Pluck Fried Chicken✦Hālo Poké✦Crust & Co.✦Green Bowl✦Toast Theory✦
✦✦✦✦✦✦✦✦✦✦✦✦
The problem
Most restaurants lose money on delivery — and never see where it leaks.
−35% orders
A menu nobody can navigate
Too long, no hierarchy — your best, highest-margin dishes buried at the bottom.
Ad spend with no scoreboard
Budget leaving every month with no real read on what it actually brings back.
Reviews left to rot
One unanswered one-star quietly drags down your ranking — and your orders.
Pricing that eats your margin
Discounts stacked on platform fees until there's barely any profit left.
What we do
Everything your delivery channel needs — one team.
Run the kitchen. We'll handle the rest of it.
Full platform management
We run your entire delivery presence — listings, settings, campaigns and customer service — across GrabFood, foodpanda, ShopeeFood and more. One team, every platform, every outlet.
- Store setup & optimisation
- Daily operations & customer service
- Multi-platform, multi-outlet
Menu engineering & pricing
Restructure the menu around what sells, build combos that lift ticket size, price for margin.
Performance advertising
Platform ad spend managed against real ROAS — budget where it earns, cut what doesn't.
Photography & listing design
High-converting food photography and listing design that makes customers stop scrolling.
Reputation & analytics
Fast review response to protect your rating, plus a clear monthly performance report.
The shift
Delivery isn't a side hustle. It's the most scalable revenue channel your restaurant has — when someone runs it like one.
For six years, that “someone” has been Mac&Mad — turning delivery from a messy afterthought into the channel that quietly pays the bills.
See how we do it
The numbers
Restaurant brands choose us for one reason: it works.
+0%
average revenue growth in the first 90 days
0
restaurant brands scaled nationwide
0
client retention rate
RM 0
average monthly revenue added per store
Revenue calculator
See what delivery could really be worth to you.
Enter two numbers for an instant projection, based on the average results of Mac&Mad client stores.
RM
orders
Your average ticket today
RM 29.41
Not sure of the exact figures? A rough estimate is fine — your free audit will pin them down.
Projected monthly revenue with Mac&Mad
RM 37,950
Added every month+RM 12,950
Added every year+RM 155,400
Model: monthly orders +32% · average ticket +15%
Get my real growth plan*An estimate based on the average performance of past clients. Real results vary by cuisine, location and starting point — your free audit gives you a figure built on your actual data.
Case studies
All case studies
Real brands. Real growth.
How it works
Four steps to compounding growth.
01
Free delivery audit
We analyse your current delivery data and show exactly where the growth — and the leaks — are.
02
Your custom growth plan
A plan built around your cuisine, location and starting point — with targets you can expect to hit.
03
We take over & execute
Our team runs the day-to-day — listings, ads, reviews, campaigns. You focus on the food.
04
Scale & report monthly
Every month we review, optimise and report — turning quick wins into a compounding habit.
Why Mac&Mad
Not a vendor. A delivery growth partner.
Restaurant delivery is all we do
No side projects, no learning on your account. Your problem is one we've almost certainly solved before.
Every decision backed by data
We act on real platform numbers — never hunches — and you see the reasoning every month.
A dedicated account lead
One person who knows your brand and your goals — not a rotating support queue.
Transparent monthly reporting
You always see where the money goes and exactly what it returns. No black boxes.
Our promise
No lock-in contracts. Month to month. We re-earn your business every 30 days.
96%
of clients choose to stay
What owners say
Six years. 200+ brands. One job done well.
Six months in, the word I keep coming back to is relief. The platform side is off my plate and the revenue keeps climbing.
They never told me to discount. They told me to fix my menu — and my margins finally make sense.
My second month open and I was already on the regional bestseller list. I could never have done that alone.
I was about to shut delivery down. Now it's the most profitable part of the whole business.
FAQ
Good questions, straight answers.
How do you charge? Is there a big upfront fee?
A monthly retainer based on the scope you choose — no heavy setup fee. After your free audit you get a clear quote, and you only start if it genuinely makes sense for your store.
Do I have to sign a long contract?
No. We work month to month with no lock-in. We'd rather earn your business every month than trap you in a contract — it's why 96% of clients renew.
How fast will I see results?
Most stores see a clear shift within 6–8 weeks. It depends on your cuisine, location and starting point — your audit gives you a realistic, honest projection up front.
I'm already on GrabFood / foodpanda — how does this work?
We operate inside your existing platform accounts. Whatever platforms you're on, however many outlets you run, we take over and optimise — no relisting, no switching.
What do I need to do while we work together?
Run a great kitchen. The menu, ads, reviews, campaigns and reporting are ours. We keep you updated, and you review one clear report a month.
What kind of restaurants do you work with?
Modern Chinese, Western, Malaysian, hotpot, bubble tea, cafes — single stores, food trucks and national chains. If you do delivery, we should talk.
Still wondering something? Ask us on WhatsApp →
Get started
Get your free delivery audit.
Tell us about your store and a Mac&Mad strategist will read your delivery numbers — and show you the growth you're leaving on the table.
Full performance read
The gaps costing you orders
A growth plan, yours to keep
Got it — thank you!
A Mac&Mad strategist will reach out on WhatsApp within 1 business day. Want to start sooner? Message us now.
WhatsApp us nowPrefer to talk first? Message us on WhatsApp →